Last updated: October 29, 2026
Answers to common questions about shopping with JL Global Commerce LLC at jmerryseasonshop.com.
What do you sell?
We sell Christmas decorations, including wreaths, stockings and artificial trees. Review the selected product’s details, dimensions and package contents before ordering.
What currency are prices in?
All prices and order amounts are in U.S. dollars (USD). Check the final order total and any applicable charges before placing an order.
Where do you deliver and what does shipping cost?
We currently sell and deliver to eligible addresses in the United States. We do not offer international delivery. The current standard U.S. shipping option is free where offered at checkout. Any alternative service or additional charge will be displayed before you place an order.
How long will delivery take?
Processing normally takes 1–3 business days after payment confirmation, followed by estimated transit of 3–7 business days after dispatch. The combined estimate is normally 4–10 business days. Weekends and U.S. public holidays are excluded. Estimates are not guarantees, including for delivery before Christmas. See our Shipping Policy.
What payment methods do you accept?
Use only the payment methods available at checkout for your order. Availability depends on the payment provider and transaction. If no payment option is shown, payment cannot be completed through this checkout at that time; contact us for assistance. Do not email card numbers or payment security codes.
Is this a subscription?
No. Our Christmas products are sold as one-time purchases. We do not automatically renew orders or charge recurring membership fees.
How do I know the size and quantity included?
Check the product’s dimensions, selected options and stated package contents. Pictures may show a styled setting or accessories; do not assume all pictured items are included. If dimensions, stocking pack quantity, tree height or lighting specifications are not stated, email us with the product name before ordering so we can confirm them. Please do not infer these details from price or photographs.
Can I cancel or change an order?
Contact us as soon as possible with your order number. We will check its status. Cancellation or changes cannot be guaranteed once preparation has progressed or the order has shipped. A shipped order may need to follow the return process.
How do I track my parcel?
When available, tracking is provided after dispatch. Contact us if tracking does not update for an extended period, the parcel is overdue, or a delivery appears missing. Keep your order number and tracking information.
How do returns work?
Request an eligible return within 30 calendar days of delivery. Contact us before mailing the goods. Change-of-mind items must be unused and in their original condition; defective, damaged, incorrect or materially misdescribed items are reviewed separately. Read our Returns & Refunds Policy for the process.
Who pays return shipping?
Customers pay for change-of-mind or incorrect-selection returns. For a confirmed defect, damage, wrong item, material misdescription or our fulfillment error, we cover reasonable return shipping costs. Contact us before arranging the return service.
When will I receive a refund?
Approved refunds are generally processed within approximately 3 business days after return receipt, inspection and approval, to the original payment method. Your bank or payment provider may need additional time to post the credit.
How can I contact you?
JL Global Commerce LLC
Email: support@jmerryseasonshop.com
Phone: +1 385-451-6374
Address: 3635 S Arbor Park Drive, Magna, UT 84044, United States
For order help, include the order number and a description of the issue. Never send full card details, payment security codes or passwords.